Kid Safety

Family Emergency Contacts: Make Sure Kids Know Who to Call

Phones remember almost every number for us — which means many children (and plenty of adults) no longer do. Every household should keep a short, easy-to-find emergency contact list that children and caregivers can use if a parent cannot be reached.

Who should be on the list?

Important: Teach children that 911 is for emergencies requiring police, fire or medical help. The family contact list is for reaching trusted adults and coordinating help.

Keep a paper copy

Do not rely only on a phone. Keep a printed copy somewhere predictable, such as inside a kitchen cabinet, near the family calendar or with emergency supplies. Give copies to regular babysitters and caregivers.

Choose a local safe person

Identify a trusted adult nearby whom your child knows personally. Make sure that person knows they are part of the plan. Children should know the person's full name, where they live and when it is appropriate to contact or go to them.

Practice without frightening kids

Occasionally ask simple questions: “What is our address?” “Who could you call if you couldn't reach us?” “When would you call 911?” The goal is familiarity, not fear.

Review it twice a year

Phone numbers, schools, caregivers and neighbors change. Review the list about every six months and whenever the family moves or a regular contact changes.

Privacy tip: Keep detailed medical information, passwords, alarm codes and other sensitive information separate from a contact sheet that may be visible to visitors.